Two-way SMS, built into the job.
Send and receive SMS with customers and staff straight from Ascora, appointment reminders, on-the-way alerts and free-form replies, all logged against the right job.
Send and reply, in one place
Send and receive SMS with customers and team members instantly, no personal phones, no missed threads.
Reminders that send themselves
Set reminders, confirmations and job updates to fire off automatically, no more chasing for confirmations.
Keep clients in the loop
Job progress and on-the-way notices land in the customer's pocket, so callbacks drop and reviews climb.
Full team visibility
Every SMS thread filed against the matching customer or job, no information silos, no he-said-she-said.
Cut the no-shows. Cut the phone tag.
Ascora handles outbound reminders, on-approach alerts and free-text conversation, and every reply lands on the matching job so the team always has context.
Two-way SMS communication.
Customers and staff can reply to messages with a normal SMS, and the conversation lands directly on the job in Ascora, so anyone in the office can pick it up.
Smart SMS reminders.
Automated reminders ahead of every appointment, with fully customisable wording, timing and triggers, to slash no-shows and missed appointments.
On-approach notifications.
The mobile app fires an automatic 'on the way' SMS when the tech is heading to site, customers love it, and they're ready when you arrive.